Recent times have seen modern messaging evolving to become an integral part of most people’s lives. The use of messaging apps has completely changed how people consume mobile messaging and their relationship with technology like smartphones. Even businesses exhibit a major shift in how they communicate with consumers and with the brands—whatever the case. Choosing the right messaging app goes a long way in ensuring efficiency.
Here, we look at the features that every modern messaging app should offer, those that distinguish between the great and the average.
FREE INSTANT MESSAGING
With a total of over seven billion messaging app accounts, a high percentage of people are likely to use instant messaging, whether for business or personal purposes. Instant messaging enables a seamless connection between people on their preferred channel; at the same time, it provides the users with a platform for efficient internal communication and collaboration.
So, what is instant messaging? It is a real-time online communication method connecting two or more people. Stand-alone instant messaging apps enable session-based exchanges of audio, text, video communication, files, and content. To make these apps even more appealing and more useful to people, offering free instant messaging should be on every modern messaging app’s list.
Free instant messaging offers many advantages to the users, including convenience, speeding up communication, ease of use, and low cost. Essentially, for a system to be considered effective, everyone has to be using it. And what better way to ensure this than to offer free instant messaging?
ABILITY TO BE USED ON DESKTOP COMPUTERS AND ALL INTERNET BROWSERS
Any great messaging app should be compatible with several platforms, including your smartphone, tablet, and desktop. The app available at whuups.com is an example of newer messaging applications with this key feature and others we will be discussing.
Today, people prefer communication from alternative platforms that are not limited to only smartphones. Say, businesses, for example. You are likely to find communication or exchange of data and files through desktop computers due to the large amounts of data available for transfer. Additionally, the need for multitasking, especially in a business setting, makes this an important feature incorporated by every other messaging app.
But more importantly, these apps should be able to be used on all internet browsers. If you want to have everyone using a messaging app, they must be accessible on all internet browsers. People may prefer different internet browsers depending on their geographical locations or user preference. As this is the case, every messaging app should be accessible on these browsers to ensure efficiency and convenience.
Communication is not limited to text and files, even when you are using a messaging app. A good messaging app should enable its users to make voice calls, send messages, and share files and other forms of data. Voice calling involves real-time communication between people in different geographical locations. Besides communication, voice calling is a way of encouraging relationships on all levels of your business to help strengthen trust in your clientele and develop satisfaction between your employees. If international calls make up a lot of your communication, voice calls are a good option. Voice calling allows users to contact their friends without any cost and this system decreases the distance between these two users. The voice calling feature entails speaking without seeing each other.
Adding a group call system will also allow the user to make group conversations through both voice and video calls.
ABILITY TO SET UP VIDEO CONFERENCES
Your typical messaging app should certainly be able to allow the setting up of video conferences. Online meetings are common today, and having a platform to ensure this is a success is mandatory. Essentially, video conferencing describes online meetings over the internet to connect video conferencing systems in meeting rooms with devices embedded with webcams. A simple unified video conferencing option with support for screen sharing will go a long way in ensuring efficiency, whether for business or personal gain. The drastic changes in modern technology have led to most people working remotely, and the need for the rise of instant, on-demand communication channels cannot be understated. Building and maintaining quality relationships with suppliers, internal teams, partners, customers, and investors is key to grow and globalize businesses. Video conferencing can offer all these advantages in your business without the need for constant travel for face-to-face communication. This is a key feature that all messaging apps should incorporate to ensure effective and efficient communication.
Compared to voice calling, video conferencing allows visual communication between users, provided your internet connection is on.
FILE SHARING FOR SOCIALIZING OR PROFESSIONAL PURPOSES
Sharing of files is not something a messaging app should miss, whether average or great. Exchange of data happens all the time, not just for personal use but also for professional purposes. A good platform that enables the safe and secure transfer of files from one point to another is integral to any business. A good messaging app should go further to provide encryption for the files being shared so that there’s no leakage or compromise of the data’s integrity. File sharing is simply the act or the practice of sharing or offering access to digital information or resources such as multimedia, graphics, documents, e-books, and images. All messaging apps should have this feature that should allow sharing of data across any platform, whether through your smartphone or a desktop.
Incorporating this feature on the messaging app will enable users to share their videos, photos, and GIFs together with the normal text. Besides, one of the greatest monetization choices for messaging apps is the stickers present on the app, so add a couple if you are looking to earn extra.
The notification system is a feature that serves as a direct source of communication between the user and the messenger. It will take the user activity and inform the user about new messages or the online status of other users.
This feature enables users to easily express their personality. Profile creation feature allows users to easily make changes to their profile, such as color schemes, names, designs, and other customization options. In the same way, users can also update their photos from their camera roll or take a picture immediately.
Therefore, if you have yet to choose a messaging app or have one already installed one on your device, consider if it is delivering on all the features a modern app should have.